Common pitfalls and mistakes
The lettings industry can often be pressured and fast moving, with landlords anxious to let their property as quickly as possible and tenants keen to move. Inevitably, problems are likely to occur, but these can be minimised or avoided by following best practice within the industry.
Similarly, while it is accepted that problems are likely to occur in the course of a sale, these too can be minimised by following best practice.
This section deals with common problems that may occur when letting or selling a property.
This section originates from The Property Ombudsman and constitutes its opinion based on its work as a government-approved redress provider. We would advise readers that the Ombudsman Service: Property also provides independent redress as a government-approved provider on sales, lettings and other disputes. This material provides generic advice to help RICS members exercise their professional judgment in particular circumstances.
RICS standards and guidance: UK residential real estate agency
RICS standards and guidance: Letting of residential property in the private sector