Residential
- Block management+
                        
- Adding a block management portfolio
 - Block maintenance
 - Common pitfalls and mistakes
 - Complying with legislation
 - Dispute resolution
 - Leases
 - Managing a block of flats: terms of appointment template
 - Property insurance
 - Residential block management
 - Right to manage
 - Section 20
 - Service charges case law
 - Service charges in residential property
 - Stakeholder roles, relationships and main tasks
 
 - Lettings law+
 - Lettings and management+
                        
- Accounting
 - Being an agent
 - Common pitfalls and mistakes
 - Complying with legislation
 - Different roles, relationships and duties
 - Dispute resolution
 - Ending the tenancy in England
 - First-Tier Tribunal (Property Chamber)
 - Health and safety
 - How to deal with complaints
 - Inventory and schedule of condition
 - Landlord–tenant relationship
 - Lettings agents: regulation and consumer protection
 - Maintenance and repairing obligations
 - NTSELAT guide to lettings
 - Property and safety standards
 - Property insurance
 - Property Redress Scheme guide to lettings
 - Residential property defects
 - Residential property licensing
 - Right to rent and the Immigration Act 2014
 - Setting up the tenancy
 - Settling deposits
 - Short-term lettings
 - Special tenancies
 - Taking deposits
 - Tenancy deposit adjudication
 - Tenancy deposit protection
 - Tenant arrears and bankruptcy
 - Tenant references
 - TPO guide to lettings
 - Types of tenancies
 
 - Sales agency +
 - Residential retrofit+
 - Residential templates+
 - Valuation+