Further information on managing client relationships

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Websites and organisations RICS; Construction Industry Council; British Chamber of Commerce; Department for Business, Energy and Industrial Strategy; Institute for Collaborative Working; and Information Commissioner's Office. Relevant publications Complaints handling, 1st edition, RICS guidance note (2016); Conflicts of interest, 1st edition, RICS professional statement (2017); Creating new clients, The Pace Partnership, 5th revision of 2nd edition (December 2012); ISO 44001 Collaborative...

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