Referencing

This document is only available with a paid isurv subscription.

When considering any referencing complaint, The Property Ombudsman (TPO) expects to see evidence that the agent obtained prudent references for the tenant, either through a recognised referencing provider or directly. If an agent carries out referencing themselves, they should, as a minimum, obtain a: reference from a previous landlord; bank reference showing the prospective...

Explore the subscription options here to get full access to isurv, including downloads.

Try isurv for free!

You can get instant access to a free, 7-day trial of isurv simply by filling in the free trial form. Please note that the free trial includes full access to isurv with the exception of downloadable content which is only available with a paid subscription.

Sign up for the isurv newsletter, to receive a monthly round-up of the latest isurv updates.

For further questions, don't hesitate to call: +44(0)247 686 8555.