FAQs


How do I use isurv?

isurv is easy to use; please see our help page for key features.

How do I log in?

You will need to log in to isurv using your email address and password (the email address is your registered address at RICS.org).

What if I can't access isurv?

You can reset your password and change your details.

If you still can’t log in, our Customer Service Team are here to help you. You will need to contact us.

How do I subscribe to isurv?

If you know which package you need to subscribe to, you can buy online now.

However, if you wish to discuss your requirements, our isurv team can provide further information. Please complete the demo request or call +44 (0)24 7686 8433.

How much does it cost?

Whether you are a large multi-disciplined organisation or a sole practitioner, access to isurv can be tailored to best suit your learning and development needs. Special rates for APC candidates, small businesses and universities are available.

Take a look at our pricing and packages.

Do I have to be a member of RICS to subscribe?

No. Subscriptions can be set up for your organisation. This allows everyone in your organisation to get access whether they are RICS members or not. 

Do I have to give you details of everyone in my firm that wants access?

isurv is set up to allow individuals to get access and it is the same login for the member zone on rics.org.

Do I have to pay for every user to get access?

No. isurv subscriptions are based on concurrent use. If you only have 1 licence, only 1 person can access the site at a time. It is up to you to decide how many concurrent users you will need.

Do I need to download any software to get access?

No. isurv is an online-only service – all you need is access to the internet. However, you may need the relevant software to view download files such as PDFs.

What is an isurv channel?

isurv is divided into 'channels' of content relating to the different surveying areas. You can mix and match channel content to suit your requirements. The channels include: