Commercial property management in England and Wales

Published: October 2011
Effective from: October 2011

Management is about achieving defined objectives that should be agreed with the client at the outset of each instruction, particularly the provision of quality services which are value for money.

This guidance note is principally concerned with how the person(s) in control of a building should act and, in particular, how they manage, communicate and control income and expenditure while minimising the various associated risks. Managers should at all times seek to comply with the principles set out in this guidance note.

While this guidance note refers principally to the management of multi-let properties, the principles can be applied to the management of all types of commercial property.