Stakeholder engagement inside the supply chain
The essential importance of effective stakeholder management is recognised across the industry, underpinned by the so-called ‘soft skills’ and behaviours that sound deceptively simple yet are so often executed poorly. This section follows RICS project management guidance in making the benefits of effective stakeholder engagement clear, and outlining the risks of bungling it.
The section then discusses the importance of identifying the objectives of the stakeholder management programme before examining how stakeholders within the supply chain can be categorised and before being engaged with. Later sections provide an overview of project and stakeholder management, as well as the benefits of learning project lessons. A 25-step summary checklist for effective stakeholder management is then provided.
This section focuses on stakeholder management within the supply chain, although it should be read closely with Stakeholder engagement outside the supply chain given the strong crossover between these areas.