Lettings agency redress schemes

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Since 1 October 2014 it has been a legal requirement for all lettings agents and property managers in England to belong to a government-approved redress scheme (see s. 83–88 Enterprise and Regulatory Reform Act 2013). There are currently two redress schemes: The Property Ombudsman and the Property Redress Scheme. While the 2013 Act also made provision...

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