The Property Ombudsman guide to sales
This section features guidance, case studies and best practice information relating to residential sales in England, Wales and Northern Ireland from The Property Ombudsman (TPO), focusing on commission fees, keys, offers, communications and material information.
This section is maintained by Charlotte Mawson of The Property Ombudsman.
This section originates from The Property Ombudsman and constitutes its opinion based on its work as a government-approved redress provider, an approved Ombudsman scheme and Trading Standards approved Consumer Code sponsor. This material provides generic advice to help RICS members exercise their professional judgement in particular circumstances.
Readers should note that The Property Ombudsman will update their codes and guidance where changes arise in relation to the Renters’ Rights Bill, Leasehold and Freehold Reform Act 2024 and Digital Markets, Competition and Consumers Act 2024 as the legislation comes into force.