Raising the bar: City roundtables report (RICS)
The second instalment, this research investigates the specific challenges faced by FM. Interviews were conducted with small focus groups of facilities managers in 12 cities across the globe representing economically diverse regions. Attendees shared their experiences and opinions on the difficulties faced by FM management and the discipline as a whole, the methods appropriate to value FM performance in line with business frameworks and the initiatives FM must take to adopt a more strategic orientation.