Raising the bar: From operational excellence to strategic impact in FM (RICS)

Published March 2017

The third instalment in RICS’ ground-breaking 'Raising the Bar' research series makes a powerful case for how, as an industry, FM makes significant contributions to business success and organisational effectiveness. This report reviews the current state of the FM industry and is published in collaboration with IFMA.

• RICS: Raising the bar: From operational excellence to strategic impact in FM

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