Raising the bar: From operational excellence to strategic impact in FM (RICS)

<strong>Published March 2017</strong>

The third instalment in RICS’ ground-breaking 'Raising the Bar' research series makes a powerful case for how, as an industry, FM makes significant contributions to business success and organisational effectiveness. This report reviews the current state of the FM industry and is published in collaboration with IFMA.

RICS research content is available to everyone, free of charge on the RICS website. Non-members will need to register. RICS members and registered non-members will need to login to see the particular research items. See also the full list of RICS research held on <a href="http://www.rics.org/uk/knowledge/research/">rics.org</a>.

• RICS: Raising the bar: From operational excellence to strategic impact in FM

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