KPI value chain

Key performance Indicators (KPIs) are a fundamental part of a performance management business philosophy and of performance measurement and continuous improvement initiatives. In brief, a KPI is simply an indicator of the status of something deemed to be important.

The Value Chain approach separates the activities of the firm into a sequential chain. It represents what an organisation does and the order in which it does it. Activities are usually shown sequentially, although in reality many are consecutive and iterative.

This document is an example of a value chain.