Document downloads - Stakeholder engagement outside the supply chain

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  • Appointing a project manager

    The aim of this publication is to provide practical advice and guidance to individuals and organisations involved in the commissioning or procurement of project management services as well as RICS members in England and Wales undertaking the role of project manager in relation to building works contracts.

    The role of the project manager covers a wide range of possible services and projects from the smallest residential scheme through to larger infrastructure projects. The responsibilities of the project manager will be defined initially by the professional appointment under which they are employed and then by the form of building contract used for the works.

    Please note: while the content of this guidance note contains textual material which is still current and able to be used in practice, it is acknowledged that a number of references in the Appendices are now out of date and need to be changed to reflect the subsequent publication of other documents.

  • Stakeholder engagement

    Published September 2014

    This guidance note outlines the principles of effective stakeholder engagement, providing readers with practical guidance through a series of 'real world' case examples and advice from experienced practitioners.

  • Lessons learned

    Published April 2016
    Effective from 1 May 2016

    Focusing on the fundamental question of why projects fail, this guidance outlines some of the most commonly occurring reasons for failure and offers practical solutions in the context of applying the lessons learned.

    Although the main emphasis is on the built environment, case examples and lessons learned are drawn from a variety of sectors, including infrastructure and IT. The guidance note also stresses the importance of capturing the knowledge acquired during the planning and delivery of a project, and making best use of this for the benefit of future projects.

    This guidance has global application, with case examples drawn from various countries.

  • Checklist for effective stakeholder management outside the supply chain

    This is a simplified 30-point checklist for the project team to guide the process of completing an effective external stakeholder management programme. Incorporating each of these actions into the programme will ensure the framework is in place for project success.

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