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Roles, relationships and main tasks

Roles, relationships and main tasks

Managing a block of flats is less about managing the building and its services, and more about managing the people: those who live there or own the flat, those who work there and those who deliver the services.

There are 2 principal roles, which ought to be complementary, but are sometimes conflicting:

  • delivering the management function; and
  • receiving the management function.

This section is maintained by Bruce Maunder Taylor of Maunder Taylor Managing Agents.